1) Business Information

Business Name: Jennifer MacDonald T/A Quantum Consultancy Services
Business Type: Sole trader
Address: ​1 Sandlands Road, Walton on the Hill, Surrey, KT20 7XB
Data Protection Officer: Jennifer MacDonald
Email Address: info@ageofbeauty.co.uk
Telephone Number: +44 (0)1737 813 123

2) What This Notice Covers

This Privacy Information explains how I use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

3) Personal Data

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that I use is set out in Part 5, below.

4) Your Rights

Under the GDPR, you have the following rights, which I will always work to uphold:

  1. The right to be informed about my collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact me to find out more or to ask any questions using the details in Part 11.

  2. The right to access the personal data I hold about you. Part 10 will tell you how to do this.

  3. The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 11 to find out more.

  4. The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I have. Please contact me using the details in Part 11 to find out more.

  5. The right to restrict (i.e. prevent) the processing of your personal data.

  6. The right to object to me using your personal data for a particular purpose or purposes.

  7. The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.

  8. Rights relating to automated decision-making and profiling. Part 6 explains more about how I use your personal data, including automated decision-making and/or profiling.

For more information about my use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 11.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5) The Personal Data I Collect

I may collect some or all of the following personal data (this may vary according to your relationship with me):
  • Name
  • Date of birth
  • Gender
  • Address
  • Email address
  • Telephone number
  • Business name
  • Job title
  • Profession
  • Payment information
  • Information about your preferences and interests

Your personal data may be obtained from the following third parties:

6) How I Use Your Personal Data

Under the GDPR, I must always have a lawful basis for using personal data. This may be because the data is necessary for my performance of a contract with you, because you have consented to my use of your personal data, or because it is in my legitimate business interests to use it. Your personal data may be used for one of the following purposes:

  • Providing and managing your account.
  • Supplying my products and/or services to you. Your personal details are required in order for me to enter into a contract with you.
  • Personalising and tailoring my products and/or services for you.
  • Communicating with you. This may include responding to emails or calls from you.

Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the 'unsubscribe' link in any marketing emails you receive or by contacting me directly using the details in Part 11).

With your permission and/or where permitted by law, I may also use your personal data for marketing purposes, which may include contacting you by email, telephone, text message, and/or post with information, news, and offers on my products and/or services. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

I use the following automated system for carrying out certain kinds of decision-making and profiling. If at any point you wish to query any action that I take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the GDPR gives you the right to do so. Please contact me to find out more using the details in Part 11.

The following automated decision-making method(s) may be used:
​
  • I may use Mailchimp to automatically send you information and/or marketing emails based on the actions you take on my website, the products and/or services you subscribe to or purchase from me.

7) How Long I Keep You Personal Data For

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • Transaction history - Will be kept for 7 years for statutory financial reporting and auditing purposes. This information will include your:​

    a) Name
    b) Address
    c) Email address
    d) Telephone number
    ​e) Purchase history (the products and/or services you have purchased from me)
​
If you have never purchased any products or services from me, your personal data will be deleted as soon as it is no longer needed and/or upon your request.

8) ​How and Where I Store or Transfer Your Personal Data

I may transfer your data to a third party based in the US, this may be protected if they are part of the EU-US Privacy Shield. This requires that third party to provide data protection to standards similar levels of data protection to those in Europe. More information is available from the European Commission.

Please contact me using the details below in Part 11 for further information about the particular data protection mechanism used by me when transferring your personal data to a third country.

The security of your personal data is essential to me, and to protect your data, I take a number of important measures, including the following:
​
  • Encrypting the electronic transfer of your personal data
  • Storing you personal data in an encrypted state
  • Password protecting access to your personal data

9) Sharing Your Personal Data

I may sometimes contract with the following third parties to supply products and/or services to you on my behalf. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that I hold.

  • Appointment Scheduling
    10to8 Ltd
    13 Owlstone Rd
    Cambridge
    CB3 9JH
    United Kingdom

  • Automation
    Zapier, Inc.
    548 Market St #62411
    San Francisco
    California 94104
    USA

  • Email Marketing
    Mailchimp
    The Rocket Science Group, LLC
    675 Ponce de Leon Ave NE
    Suite 5000
    Atlanta, GA 30308
    USA​

  • Marketing
    Quantum Consultancy Services
    Suite 11519
    PO Box 6945
    London
    W1A 6US

If any of your personal data is required by a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law, as described above in Part 8.

If any personal data is transferred outside of the EEA, I will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 8.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10) How You Can Access Your Personal Data

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.

I will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.

​​11) How To Contact Me

To contact me about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Jennifer MacDonald):

Email address: info@ageofbeauty.co.uk
Telephone number: +44 (0) 1737 813 123​
Postal Address: ​1 Sandlands Road, Walton on the Hill, Surrey, KT20 7XB

​​12) Changes To This Privacy Notice

I may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.

Any changes will be made available on this web page.